Store Associate 2017-03-20T09:08:07+00:00

Project Description

BananaRepublic

Store Associate

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Who We Are

Banana Republic Brand Ambassador: We are team players who are engaging, sociable, team oriented and stylish. We are passionate about fashion and trend and always do what is right for our customers. We create a customer centric environment and are relentless about exceeding goals. We are curious, honest and kind; we bring joy to everyone.

Engaging: We are inviting, easily connecting with others. We are passionate, approachable and in service to our customers. We recognize others successes. Sociable: We actively seek new experiences, information, and knowledge. We proactively solicit feedback from our internal and external customers, responding quickly to feedback. We are digitally connected and socially conscious. Team Oriented: We work together to achieve our goals. We are supportive, respectful and caring. We remain resilient in difficult situations. Stylish: We are enthusiastic and knowledgeable about product and trend. Our style is relevant and chic.

Primary Responsibilities:

As a member of the Banana Republic team, our brand ambassadors are responsible for helping create a customer centric environment and engaging with customers to ensure a positive shopping experience. Responsibilities include:

  • Demonstrating customer centric behaviors
  • Assessing customers’ needs and providing assistance and information on product features and benefits
  • Enhancing the customer experience through digital offerings
  • Actively seeking out and engaging with customers in the store
  • Ensuring the customer never leaves disappointed
  • Handling all returns and customer issues courteously and professionally
  • Maintaining the store to meet brand standards
  • Executing all operational processes effectively and efficiently
  • Demonstrating values and behaviors consistent with our culture
  • Achieving goals
  • Performing other duties as assigned

Key Qualifications:

  • Customer focused
  • Effective communication
  • Tech savvy

Requirements:

  • Previous experience in customer centric environment preferred.
  • Ability to demonstrate strong customer focused skills.
  • Ability to receive feedback and take action when appropriate.
  • Ability to meet brand availability requirements.
  • Ability to maneuver around sales floor, stockroom and office.
  • Ability to lift up to 30 pounds.

Post Date: 8/15/2016